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03 · AI Agent Audit and Evaluation

Trust your AI in front of customers

AI agents that look great in a demo often fail quietly in front of customers. We test yours the way real users use it, show you exactly where and how often it goes wrong, and help you fix it.

The problem

What this solves

It works in the demo, not in real use

We test on the real tasks your customers give it, many times each, and check the result, not just the reply.

You don't know how often it fails

You get a clear rate for every task, so you know what's reliable and what isn't.

Updates break things quietly

We set up checks that run before each release and catch new problems early.

Deliverables

What you get

A clear report

What works, what fails, how often, and what it costs you, in plain language.

Failures ranked by impact

Problems ordered by how many customers they affect, so you know what to fix first.

Fixes and a re-test

We fix the most important issues and test again to prove they're solved.

Checks for every release

Automatic tests your team keeps, so new problems are caught before customers see them.

How it works

Four clear steps

A fixed price before we start, and something you can try every week.

  1. Collect real tasks

    We gather the requests your users actually make, including the awkward ones.

  2. Test at scale

    We run each task many times and check the outcome, not just the wording.

  3. Report and rank

    You get a clear report with every failure ranked by impact.

  4. Fix and protect

    We fix what matters most and leave checks that run before each release.

FAQ

Questions about ai agent audit and evaluation

What kinds of AI can you audit?

Customer support assistants, internal assistants, and agents that take actions in tools, whichever model or framework they're built on.

Do we need to share our code?

Not always. Many audits only need access to the agent itself and examples of real requests. We'll agree what's needed on the first call.

What happens after the audit?

You keep the report and the tests. We can fix the issues ourselves, or hand everything to your team.

Tell us the problem you want solved.

A free 30-minute call, then a fixed-price proposal within two days.

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